Annie Paguaga's professional profile | Culinary Agents (2024)

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Annie Paguaga's professional profile | Culinary Agents (1)Work Experience

  • Patient Concierge

    Viva Eve OBGYN

    Feb. 2024 to Present(Less than 1 year)

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    Role & Tasks:

    ● Proactively anticipate prospective patients’ concerns and needs throughout their treatment journey to provide a best-in-class experience ● Educating prospective patients on fibroids, available treatment options, and overall process with the goal of scheduling an appointment with a fibroid specialist (MD, PA or NP) ● Efficiently utilizing HealthFusion to update patient charts and Salesforce to contact, track, document all patient interactions, including emails, phone calls, insurance verification and appointments ● Acting as the main point of contact for a set of individual patients throughout their journeys including scheduling tests and appointments, obtaining external medical records, and connecting via phone, email and Klara to assist with upcoming procedures ● Performing outreach to patients ensuring that preliminary tests (MRIs, bloodwork, pap smears and biopsies) are completed in advance of the uterine fibroid embolization (UFE) or alternative surgical procedures

  • Senior Studio Experience Specialist

    Peachy

    Jul. 2023 to Feb. 2024(7 months)

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    Role & Tasks:

    ● Personally greet visitors and clients, ensuring seamless experiences from check-in to checkout ● Captured initial and progress client photographs for nurse practitioners to formulate neuromodulator treatment plans ● Provided consistently excellent service and hospitality to clients by welcoming them, addressing inquiries on treatment options and offering proprietary products to supplement neuromodulator services ● Collaborated with team members and supported Clinical Providers to deliver an exceptional and seamless client experience ● Adhered to clinical standards for infection control including use of PPE, equipment disinfection and commitment to HIPAA ● Communicated effectively with Customer Service and Operations to maintain client database and address client concerns

  • Campus Recruiter

    Alexander Mann Solutions for Morgan Stanley

    Oct. 2021 to Apr. 2023(1 year and 6 months)

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    Role & Tasks:

    ● Managed & executed full-life cycle recruitment processes for 14 Morgan Stanley Investment Management (MSIM) and Global Capital
    Markets (GCM) summer intern, associate and full-time analyst programs including but not limited to screening candidates, first round
    interviews and Superdays, evaluation form and debrief meetings, offer selection, communication and onboarding
    ● Implemented divisional campus recruiting strategies to attract a strong, diverse pipeline of candidates aligned to the respective business
    units’ goals through events including on-campus, in-office and virtual info sessions, coffee chats, and panels
    ● Served as HR point of contact for summer interns, associates and analysts throughout offer and onboarding processes as well as
    throughout the summer program
    ● Organized Summer Program events and activities including coordinating catering, room set-up, and multimedia needs including
    employee resource group networking events, senior speaker series, as well as off-site socials including a Mets game at Citi Field
    ● Strategized and engaged with Campus Managers, Class Directors/Program Leaders to ensure intern and analyst placements are not
    only aligned to business needs but are appropriate and a proper fit for incoming analysts
    ● Maintained partnerships with external organizations such as Sponsors for Educational Opportunities and Girls Who Invest supporting
    diversity recruiting efforts within the firm in addition to student-led organizations at divisional target schools

  • Marketing & Communications Analyst

    CIT Bank (now First Citizens)

    Aug. 2020 to Oct. 2021(1 year and 2 months)

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    Role & Tasks:

    ● Developed and produced weekly and monthly presentations including reporting on the strategy, key highlights and accomplishments,
    strategy and results of Marketing & Communications campaigns for the CMCO (Chief Marketing & Communications Officer)
    ● Coordinated with creative, media and digital agencies on the ‘Tomorrow Thinking’ campaign to increase brand awareness, drive
    traffic to the website and convert leads into accounts
    ● Assisted the Director of Corporate Social Responsibility with the development and alignment of ESG reporting to industry standards
    ● Managed LinkedIn Sales Navigator for the Commercial Banking teams by organizing and delivering training, creating internal
    competitions to increase engagement and providing regular reporting on employee usage

  • Marketing Coordinator

    Reorg

    Jan. 2019 to Aug. 2020(1 year and 7 months)

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    Role & Tasks:

    ● Planned and managed in-person and virtual client events including over 30 webinars in one year, 3 educational panel events, 4 trade
    shows, and client events including holiday parties, co*cktail receptions and advisory board meetings
    ● Coordinated email campaigns to generate leads, re-engage with former clients and trialists, and nurture current clients
    ● Wrote and published social posts for the corporate and product Twitter and LinkedIn accounts
    ● Conduct monthly data reporting from Salesforce, ON24, Twitter & LinkedIn to determine and monitor effectiveness of initiatives and
    campaigns including emails, webinars, social media and events

  • Assistant Marketing Manager

    Commercial Banking & Global Banking and Markets

    Jul. 2017 to Dec. 2018(1 year and 5 months)

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    Role & Tasks:

    ● Managed and executed the event planning for over 20 proprietary and sponsorship events per year to create business development
    opportunities. In 2017, one event generated a pipeline of 290 prospects, which created $1.3 billion in sales.
    ● Assisted the U.S. Head of Marketing for Commercial Banking and Global Banking and Markets with schedule management, travel
    booking, expense reports, invoice processing and maintenance of the department events calendar
    ● Managed Regulatory Compliance and Anti-Bribery & Corruption processes to secure approval for events, advertisem*nts, campaign
    assets, content and communications

  • Program Specialist

    Club Sports - University of Connecticut

    Jun. 2016 to Jun. 2017(1 year)

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    Role & Tasks:

    ● Organized and managed on-campus events including the annual awards ceremony and nighttime 5k with Student Advisory Board
    ● Managed daily field and office operations including the front-desk, 13 student supervisors’ office and field shifts, staff meetings and
    training sessions
    ● Led the social media strategy including curated marketing content from personal photography and videos, and optimized based on key
    engagement metrics

  • Freelance Photographer & Editor

    Self-employed

    2012 to Present(12 years)

    See Details

    Role & Tasks:

    ● Capture photographs for clients inclusive of companies, organizations, and private individuals
    ● Curate a portfolio varying in styles and subjects such as engagements and small weddings, maternity and family portraits, corporate
    and creative headshots, food and products, street and landscapes
    ● Edit photographs for clients as needed and from those seeking edits from their personal photographs or work from other
    professionals

Annie Paguaga's professional profile | Culinary Agents (2)Education

  • Business Management

    Mount St. Mary's University

    May. 2016

    See Details

    Bachelor of Science Degree

Annie Paguaga's professional profile | Culinary Agents (3)Skills

Showcase your qualifications to potential employers. Learn More

Business Operations

Google Workspace

Microsoft Office

Salesforce

Additional Skills

Adobe Photoshop & Lightroom

BrightTALK

CVENT

DSLRs

Lever

ON24

Oleeo

Pardot

Workday

Zoom

Annie Paguaga's professional profile | Culinary Agents (2024)

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